Landry’s restaurants breach – Fraud.org

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The restaurant, casino, and entertainment company, which owns Landry’s Seafood, McCormick & Schmick’s, Morton’s, and Bubba Gump Shrimp restaurants, has received reports of unauthorized charges on credit cards of customers who had dined at its restaurants.


Announced: December 2015

Description of breach: Cyber attackers installed a program on payment processing devices at Landry’s locations that searched for data from the magnetic stripe of payment cards that had been swiped. Data that was obtained included cardholder name, card number, expiration date and the internal verification code. (More from Houston Business Journal.)

Affected customers: According to a statement from the company, locations were affected during three distinct periods in 2015: from May 4, 2014, through March 15, 2015, and/or from May 5, 2015, through Dec. 3, 2015. A small percent of Landry’s locations were also affected from March 16, 2015, through May 4, 2015.

Landry’s owns and operates more than 500 properties, including more than 40 different brands such as Landry’s Seafood, Chart House, Saltgrass Steak House, Bubba Gump Shrimp Co., Claim Jumper, Morton’s The Steakhouse, McCormick & Schmick’s, Mastro’s Restaurants and Rainforest Café.

Official information from Landry’s: https://www.landrysinc.com/pdf/pressReleases/2015/press_20151217.pdf

Contact Landry’s: Customers may call 877-238-2151 (U.S. and Canada), Monday through Friday from 9am to 7pm EST.

Help for victims: In a letter to customers, Landry’s offered the following advice: Landry’s advises  you  to  monitor  your  account  statements  for  unauthorized  charges.  You  should immediately contact the bank, credit union or other financial institution that issued your payment card if  you  see  any  unauthorized  charges. The  phone  number  to  call  is  usually  on  the  back  of  the  card. The  payment  card  companies  typically  guarantee  that  cardholders  will  not  be  responsible  for  unauthorized  charges that are timely reported. 

List of affected stores