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Guard your financial information. Only
provide your credit card or bank account number when you are
actually paying for something with it.
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Keep your social security number confidential.
It’s the key that unlocks your identity. Don’t give it to
anyone unless you’re sure who it is and why it’s necessary to
provide it. Ask your health insurer and other companies that may
use your social security number as your ID number to give you a
substitute number. If your state department of motor vehicles
uses it as your driver’s license number, ask if you can get an
alternate number.
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Beware of imposters. Crooks pretending to
be from companies you do business with may call or send an
email, claiming they need to verify your personal information.
Be especially suspicious if someone contacts you and asks you to
provide information they should already have. Before responding,
contact the company directly to confirm the call or email is
from them.
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Keep your mail safe. Your mail contains
account numbers and other personal information. Collect it
promptly from your mailbox and ask the post office to hold it if
you’re going away. Send bill payments from the post office or a
public mailbox, not from home.
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Get off credit marketing lists. Credit
bureaus compile marketing lists for preapproved offers of
credit. These mailings are a gold mine for identity thieves, who
may steal them and apply for credit in your name. Get off these
mailing lists by calling 888-567-8688 (your social security
number will be required to verify your identity). Removing
yourself from these lists does not hurt your chances of applying
for or getting credit.
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Memorize your passwords and PIN numbers.
Don’t leave them in your wallet or on your desk where someone
else could find them.
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Lock it up. Keep your personal information
locked up at home, at work, at school, in your car, and other
places where you might keep it so others won’t have easy access
to it.
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Stay safe online. Don’t send sensitive
information such as credit card numbers by email, since it’s not
secure. Look for clues about security on Web sites. At the point
where you are asked to provide your financial or other sensitive
information, the letters at the beginning of the address bar at
the top of the screen should change from “http” to “https”
or “shttp.” Your browser may also show that the
information is being encrypted, or scrambled, so no one who
might intercept it can read it. But while your information may
be safe in transmission, that’s no guarantee that the company
will store it securely. See what Web sites say about how your
information is safeguarded in storage.
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If you are on active duty in the military, put
an active duty alert on your credit files. The alert will
stay in your files for at least 12 months. If someone applies
for credit in your name, the creditors will take extra
precautions to make sure that the applicant is not someone
pretending to be you. Just contact one of the three major credit
bureaus to place the active duty alert; it will be shared
automatically with the other two: Equifax, 800-525-6285, TDD
800-255-0056,
www.equifax.com; Experian, 888-397-3742, TDD 800-972-0322,
www.experian.com; TransUnion, 800-680-7289, TDD
877-553-7803,
www.transunion.com.
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Check your credit reports regularly. If
you find accounts that don’t belong to you or other incorrect
information, follow the instructions for disputing those items.
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You can ask for free copies of your credit
reports in certain situations. If you were denied credit
because of information in a credit report, you can ask the
credit bureau that the report came from for a free copy of your
file. And if you are the victim of identity theft, you are on
public assistance, or if you are unemployed but expect to apply
for work within 60 days, you can ask all three of the major
credit bureaus for free copies of your reports. Contact the
credit bureaus at the numbers or Web sites above.
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Everyone can request free copies of their
credit reports once a year. In addition to the rights
described above, a new federal law entitles all consumers to ask
each of the three major credit bureaus for free copies of their
reports once in every 12-month period. This free annual report
program started in late 2004 and is being phased in gradually
across the country, from West to East. Go to
www.ftc.gov/credit or call 877-382-4357 for more details and
to see when you can make your requests. You don’t have to ask
all three credit bureaus for your reports at the same time; you
can stagger your requests if you prefer. Do not contact
the credit bureaus directly for these free annual reports.
They are only available by calling 877-322-8228 or going to
www.annualcreditreport.com. You can make your requests by
phone or online, or download a form to mail your requests.
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Your state law may also entitle you to free
credit reports. Ask your local consumer protection or state
attorney general’s office. Any rights your state laws give you
are in addition to your rights under
federal law.
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Be cautious about offers for credit monitoring
services. Why pay for them when you can get your credit
reports for free or very cheap? Read the description of the
services carefully. Unless you’re a victim of serious and
ongoing identity theft, buying a service that alerts you to
certain activities in your credit files probably isn’t
worthwhile, especially if it costs hundreds of dollars a year.
You can purchase copies of your credit reports anytime for about
$9 through the bureaus’ Web sites or by phone: Equifax,
800-685-1111; Experian, 800-311-4769, TransUnion, 800-888-4213.
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Help
for victims is a phone call or a click away.
Call the Federal Trade Commission toll-free, 877-438-4338, or go
to
www.consumer.gov/idtheft for step-by-step advice about
what to do if you’re a victim of ID theft. |