Scenario: Someone claiming to represent your bank or credit card company contacts you. You are asked to verify your account numbers to make sure that there are no computer problems.
Scam: The person has no connection to your bank or credit card issuer and uses the information to withdraw money from your account or make fraudulent charges.

	Contact the manufacturers or consult with the company that maintains your equipment to find out if your office equipment will have any problems operating when the year changes to 2000.
	If you need work to make your equipment Y2K complaint, shop around. Look in the phone book. Get recommendations from friends, colleagues and other sources you consider reliable. Compare prices and services.
	Act quickly, but don't be pressured by scare tactics.
	Get the details of any proposal in writing, including the company's name, address and phone number, the services to be performed, the price, the payment schedule, the starting date and date of completion, and the terms of any warranty.
	If you aren't familiar with the company, check its complaint record with the Better Business Bureau and your state or local consumer protection office. Lack of complaints is no guarantee, but it is helpful to know if problems have been reported.
	Be wary of people say they are from your bank or other places where you do business and ask for your account numbers or other information. Ask for their name and number and then check to verify that they are affiliated with who they claim to be and the purpose for which the information is needed.
	If you are concerned about the Y2K readiness of your bank or other places where you do business, contact them to find out what they are doing to ensure that there will be no problems when the year changes.
	Report Y2K scams to law enforcement agencies and the Better Business Bureau.
	For more information and advice about Y2K readiness, contact the President's Council on Year 2000 Conversion.

If you need advice about a solicitation or you want to report a possible scam, call the NFIC hotline at 1-800-876-7060. You can also ask questions or report fraud using our online forms.

 For
      Media. About. More
      Resources for Consumers. Search. NCL. Privacy.

NFIC is a project of the National Consumers League. 
All rights reserved. © 1999.