NFIC Scamguy

Calling Card Charges

Scenario: You receive a bill for long-distance calls made with your company calling card.
Scam: No one from your company recognizes the numbers or recalls making those calls.

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All someone needs to make long-distance, domestic or international calls at your expense, is your calling card number, and PIN number if one is required. It isn't necessary to have the card itself.
 
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Thieves that steal calling card numbers hang around airports, hotel lobbies, and other places where pay phones are located. They may look over your shoulder as you dial, or use binoculars or camera zoom lenses to observe you.
 
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When you use your calling card at a pay phone, shield the key pad with your body to prevent others from watching you dial. If you are verbally providing your number to an operator, speak softly so no one can overhear you.
 
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Guard your calling card carefully. Some business calling cards have the PIN numbers printed on them, making them very attractive to thieves. Don't leave your card out in plain sight and make sure no one has access to it who isn't authorized to use it.
 
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The person who is responsible for paying your phone bill should check it carefully and question any unusual charges. Often, unusual charges are the first clue that your calling card number has been stolen.
 
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If there are any suspicious charges, notify the company that provides your calling card service immediately. Change your account number if it has been stolen.
 
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Unless you know who stole your calling card number, law enforcement authorities probably can't help you. But if you suspect that the crime occurred in a specific airport, hotel or other facility, notify the management.

If you need advice about a solicitation or you want to report a possible scam, call the NFIC hotline at 1-800-876-7060. You can also ask questions or report fraud using our online forms.


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